Covid 19 Update

Dear Patient:

We hope this letter finds you and your family in good health. Our community has been through a lot over

the last few months, and we are excited to inform you that as of May 19th, we will be slowly resuming patient care. While many things have changed, one thing has remained the same: our commitment to your safety.

 

Infection control has always been a top priority for our practice and you may have seen this during your

visits to our office. Our infection control processes are made so that when you receive care, it’s both safe

and comfortable. We want to tell you about the infection control procedures we follow in our practice to

keep patients and staff safe.

 

Our office follows infection control recommendations made by the American Dental Association (ADA),

the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health

Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new

rulings or guidance that may be issued. We do this to make sure that our infection control procedures are

current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help

protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be

asked those same questions again when you are in the office.

  • We have masks and hand sanitizer that will be available when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • You may see that our waiting room will no longer offer magazines, children’s toys and so forth,

since those items are difficult to clean and disinfect. Our waiting room also be closed during this time to limit unnecessary contact. Instead, you will be able to call or text us when you arrive and a trained team member will meet you at your car or in front of the building to escort you back to your room.

  • Appointments will be managed to allow for social distancing between patients. That might mean

that you’re offered fewer options for scheduling your appointment.

  • We will do our best to allow greater time between patients to reduce waiting times for you, as well

as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the

steps we take to keep you, and every patient, safe in our practice. Team members are currently working diligently to reach out to all patients needing appointments or to reschedule their appointments during Covid-19, however if you need to contact us sooner feel free to contact us with any questions. We’ll be here to assist in any way we can.

Everett (425) 337-2400

Seattle (206) 225-2882

Thank you for your patience. We value your trust and loyalty and look forward to welcoming back our

patients, neighbors and friends.

Sincerely,

Icon Dental Center

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